Bose Support FAQs - Bose Customer Support


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	Support FAQs
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Support FAQs

	My Bose® product doesn't seem to be working properly. What should I do?

	Where can I find the serial number for my product?

	Can I return my product for exchange or refund?

	Can I take my product to a Bose factory or showcase store for service, an exchange or a refund?

	Can I send or take my product directly to Bose for repair?

	I've returned my product to Bose for repair. How do I know you've received it and when should I expect it back?

	I ordered a replacement part from Bose. When can I expect it?

	How do I order replacement parts?

	Can I replace my remote control?

	How can I obtain additional cables and speaker wire?

	How can I track my product or parts order? Repair status?

	How do I have the Bose music system in my car serviced?

	How do I know if my product is covered under warranty?

	What is a dual disc?

	How do I select a location for my Bose product?

	What is HDMI?

	Are the Lifestyle® V30 and V20 home theater systems HDMI compatible?

	What can I do if I experience an issue with HDMI video?

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