| At Bose, we're dedicated to better sound, and better service. Our goal is to provide you with exceptional service for your Bose® products and systems. At any time, if you experience a problem with your Bose product, we're ready to help.
US customers, for personal assistance with your product service questions please email
support@bose.com or call us toll-free at 1-877-210-3782.
For the best possible service, please have your product nearby when you call.
Hours of operation:
Monday – Friday: 8:30 AM – 8:00 PM ET
Bose Support Specialists can often resolve your product problems by email or over the phone. When necessary, they can also assist you in sending your product to the Bose factory for repair or help you find an authorized service center near you.
Our Factory Service also offers a flat-rate service plan to protect your investment in Bose products after the original warranty period ends.
include coverage for repairs (parts and labor), hardware and software upgrades, comprehensive preventative maintenance and a one-year limited warranty from the time of repair on most products and systems.
Bose products may be serviced at the Bose factory. Some products can also be repaired at authorized service centers located throughout the US.
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