Payment methods and financing options
For your convenience, we offer a wide array of payment methods to complete your purchase on Bose.com.
Major credit cards and debit cards
The payment amount is authorized and held by your financial institution at the time you place your order. Your account is actually charged when your order ships.
Please note: Authorized and held amounts will not be available for other purchases. If an order is canceled, the authorization hold will expire in accordance with the terms of your bank or financial institution.
Bose Preferred Credit Card
The Bose Preferred Credit Card is issued by GE Capital Retail Bank and can be used to make purchases on Bose.com.
How do I make a payment or obtain information about my Bose Preferred Credit card account?
The GE Capital Retail Bank Customer Center provides cardholders with access to the following:
- Account balance and history
- Online bill payment
- Account terms, conditions and more
For additional assistance, please call GE Capital Retail Bank Customer Service at 1-866-396-8254.
Where can I use my Bose Preferred Credit Card?
In addition to making purchases on Bose.com, you may also use your card to purchase by phone at 1-800-999-2673 or at Bose stores.
Are Bose Preferred Credit Cards opened prior to April 1, 2011 still accepted online?
No. Your Bose Preferred Credit Card must have been issued after April 1, 2011 and by GE Capital Retail Bank to be valid for purchases.
Cards issued prior to April 1, 2011 look like this:
If you have one of these cards, click here or call 1-800-308-3979 to obtain account information.
How do I apply for a new Bose Preferred Credit Card?
You can apply for a Bose Preferred Credit Card at 1-800-999-2673 or at any Bose store.
Are there financing offers available on Bose.com if I use the Bose Preferred Credit Card?
There are no Bose Preferred Credit Card financing offers available on Bose.com.
To pay by personal check, please call 1-800-999-2673.
Bose gift cards and Sound Rewards card
Bose gift cards take the guesswork out of giving, and can be redeemed on Bose.com. They can also be used to place orders over the phone (call 1-888-867-7186) and to make purchases at Bose stores.
Bose Sound Rewards cards are issued free with the purchase of select Bose products during promotions. You can apply them to future Bose purchases on Bose.com, over the phone (1-888-867-7186) or at Bose stores. They are intended for one-time use only and have an expiration date.
Where can I purchase and redeem Bose gift cards?
Bose gift cards can be purchased and redeemed online at Bose.com (visit the gift cards page to purchase online), at Bose stores or by calling 1-888-867-7186.
Where can I redeem Bose gift cards?
Bose gift cards can be redeemed online at Bose.com, at Bose stores or by calling 1-888-867-7186.
How do I check the balance on my gift card?
Enter your card number and PIN on the gift cards page and click "Check balance." Or call our Gift Card Hotline at 1-888-529-8803.
What if I lose my gift card?
Call Bose at 1-800-444-BOSE to report the loss. We'll freeze the remaining balance on your missing card at the time of your call, transfer it to a new card and mail you the replacement card. Please record the card number and keep the original receipt in a safe place to facilitate this process.
Do I have to spend the full amount on my gift card?
No. If the amount of your order is less than the value of your gift card, the leftover balance will remain on your card and can be applied to future purchases. If your order amount is the same or greater than your gift card value, you must use the full value of the gift card.
Can I use paper gift certificates or store merchandise credits online?
Paper gift certificates and merchandise credits can be used for purchases in Bose stores, or mailed in along with your catalogue order. You cannot use them to make purchases on Bose.com or over the phone.
Can I "recharge" my Bose gift card?
Once the total value of a gift card is used up, that card is considered retired and may not be used again. You may purchase additional gift cards at any time.
Do Bose gift cards expire?
No, your unused balance remains on your gift card until it is spent. We charge no service or dormancy fees for cards carrying a balance.
Can I redeem gift cards for online purchases shipped outside the US?
Gift cards can be redeemed for purchases shipped to the United States, Puerto Rico and the US Virgin Islands.
Can I purchase gift cards in combination with other items from your website?
Yes, gift cards may be added to your shopping cart online, along with any other item.
Can I use a gift card to purchase other gift cards?
No, you must use a gift card to purchase a product.
Can I use the Bose payment plan to purchase gift cards?
No, gift card purchases are not eligible for Bose payment plan financing.
Can I use gift cards in combination with the Bose payment plan?
No, gift cards may not be combined with purchases financed through the Bose payment plan.
What are Bose Sound Rewards cards?
Bose promotional cards are issued free with the purchase of select Bose products during special promotions. They carry a specific value and can be applied to future Bose purchases only. Unlike Bose gift cards, they can be used only once and do not carry a balance. Each one has an expiration date.
Where can I redeem Bose Sound Rewards cards?
Bose promotional cards can be redeemed online at Bose.com, at Bose stores or by calling 1-888-867-7186.
How can I check to see if my Bose promotional card is still valid?
Enter your card number and PIN on the gift cards page and click "Check balance." Or, simply call the 24-hour, toll-free Customer Service line at 1-888-529-8803.
Bose payment plan
We offer financing options on orders from $299 to $1,500* with the Bose payment plan. At checkout, we will authorize your credit card for the down payment amount—1/6 or 1/12 of the order total (depending on which option you choose), plus tax and shipping.
*Separate financing options may be available on select products.
How do I qualify for the Bose payment plan?
You may select the Bose payment plan and make low monthly payments using your own credit card—with 0% APR and no interest charges from Bose. The Bose payment plan is available on orders of $299–$1,500* paid by major credit card.
The 6-month option (web-based orders only) includes an initial down payment of 1/6 the product price plus tax and shipping charges, charged when your order is shipped. Then your credit card will be billed for five (5) equal, monthly installments beginning approximately one month from the date your order is shipped.
The 12-month option includes an initial down payment of 1/12 the product price plus tax and shipping charges, charged when your order is shipped. Then your credit card will be billed for eleven (11) equal, monthly installments beginning approximately one month from the date your order is shipped.
Credit card rules and interest may apply. The Bose payment plan is available for US residents only. Limit one active financing program per customer. Cannot be combined with gift cards or promotional cards. Order confirmation, payment schedules and other pertinent financing information will be sent to the card holder's billing address via US mail.
*Separate financing options may be available on select products.
What is Truth in Lending?
The Federal Truth in Lending Act was enacted by Congress in 1968 and is designed to protect consumers in credit transactions. Truth in lending (pdf).
Can I open more than one plan?
The Bose payment plan allows for only one active plan to be opened at a time.
What if I need to update my credit card information?
Please call 1-800-278- 8029 to keep your credit card information current during the full term of your plan.
Do I have to be a US resident to participate in the Bose payment plan?
Yes. Offers for the Bose payment plan are only valid in the United States and its territories.
Will I receive a copy of the terms and conditions of the plan?
Yes. All pertinent information related to your order—including order confirmation, payment plan schedule and the contract governing your participation in the Bose payment plan—will be sent via US mail to the credit card holder's billing address.
On what day of the month will I be billed?
Your billing date will fall on or about the same day that your order was shipped, which is also the day your credit card will be charged. Monthly installments will automatically be billed to your credit card.
PayPal Credit is a convenient and secure payment method that gives you the flexibility to purchase without using your credit card.
On orders over $1,500. No interest if paid in full in 6 months. Subject to credit approval. See more details.
How do I apply for PayPal Credit?
You may select PayPal Credit in the purchase process. When placing your order, you will be sent to the PayPal Credit website and asked to provide your birth date and the last 4 digits of your Social Security number. Accept the terms, and if approved, your purchase is complete.
How does the "No interest if paid in full in 6 months" promotion work?
If your order is greater than $1,500 and you are approved for PayPal Credit financing, you will receive monthly statements and will be required to make at least the minimum monthly payment displayed on your billing statement each month during the promotional period. As long as you pay in full by the promotion expiration date, you will not be billed interest. If you do not pay in full, interest will be billed from the date of purchase.
Where can I check my balance, make a payment or obtain information about my PayPal Credit account?
The PayPal Credit website provides access to account information. You can also call PayPal Credit at 1-866-528-3733.