FREE STANDARD SHIPPING FOR ORDERS OF $50 OR MORE, AND FREE RETURN SHIPPING

How can we help you?

Product or accessories troubleshooting

Diagnose an issue, find step-by-step guides or manuals, get replacement parts for your product, and more.

A message to our Customers

In light of the recent iOS14 and Android 11 releases, we want to make you aware of some changes and impacts to your Bose app experiences and how they can be addressed. We’re here to inform and support you through any additional changes.  LEARN MORE

Get help in the Bose Community Forum

Bose Community connects you with customers and product experts. Get help, plus product tips and tricks. Or, see how others are using Bose products. Ask questions — and share your own experiences.

Additional Resources

Register your product

Three good reasons to do so:

  • Confirmation of ownership
  • Receive important product updates
  • Be among the first to hear of new offers

Warranty information

All Bose products come with a limited warranty based on your product and region.

Order updates & tracking

Track your order or get updates on service requests. Plus, find details on returns, exchanges, shipping, and delivery.  

Service & repair

Our goal is to provide you with exceptional service for your Bose products. Think your product needs service or repair? Let us help.

Returns

Satisfaction is guaranteed on all Bose Products. If you're not satisfied with your purchase for any reason, simply return it within the trial period for a full refund.

Bose Store purchases

Find details on how to return a product originally purchased at a Bose retail store. Also, find resources for store financing and extended warranty.