Cannot pair speaker with Bluetooth® device

Applies to:

  • SoundLink Color Bluetooth® speaker

Try these steps to resolve your issue:

make sure your speaker is discoverable. press bluetooth until the bluetooth indicator slowly blinks blue


make sure bluetooth is turned on or enabled on your device

Make sure you select “Bose Color SoundLink” in you device's pairing list and that the connection is confirmed by your device

your bluetooth device may be out of range. try moving it closer to the speaker

if possible, turn off all other nearby bluetooth devices or disable their bluetooth functionality

make sure your bluetooth device supports the a2dp (stereo bluetooth) profile

When connecting to a PC or Mac computer, make sure to select the Bose® SoundLink® Color speaker as the audio output device within the audio settings menu of the device. You may need to play an audio track to finalize the connection (see the device manufacturer for detailed instructions)

Try resetting your speaker. For more information, see Restoring your system's factory settings

check for updated software for your bluetooth device, or go to owners.bose.com for updates to the bose® soundlink® color speaker

Was this helpful?


Thank you for submitting your comments.