Your Bose CineMate 1 SR system is designed to provide years of service. Updating the system will ensure it is functioning optimally.
What you will need: A USB portable thumb drive with a minimum of 10 MB space available.
Note for users who have previously run a Bose update:
Make sure all the files with the extension *.upd are removed from the thumb drive before starting the process.
For Windows PC users:
For Mac users:
The update application will require details from your CineMate® 1 SR system, (serial number and software version) before it can provide you with the correct update.
1. To retrieve this information, first power on your CineMate 1 SR system. The amber light on the Acoustimass® module should be solidly lit and not blinking.
2. Now take your available USB thumb drive and insert it into the connector labeled "Service" on the rear of your Acoustimass module. The amber light should turn green and blink for several seconds, then extinguish. If the indicator light on the Acoustimass module does not change after inserting the thumb drive, remove the thumb drive and reinsert it.
3. When the light goes out, remove the thumb drive. Your CineMate 1 SR information is now available on the USB thumb drive.
4. Now connect the thumb drive to your computer and continue to the software update by clicking below
5. Run the application
For Windows:
Note for Windows users:
If you have multiple user accounts on your computer, you may be prompted to input administrator credentials in order to run the application.
For Mac:
6. Now that the update has been saved to your USB drive, remove the USB drive from your computer and return to your Acoustimass module to update your system. Once again make sure your CineMate 1 SR system is powered on and the amber light on the Acoustimass module is solid on.
7. Insert the USB drive into the Acoustimass module. The update will start automatically and the light will change from solid amber to solid green, briefly blinking every few seconds. If the indicator light on the Acoustimass module does not change after inserting the thumb drive, remove the thumb drive and reinsert it.
8. The update will take a few minutes to complete and the light on the Acoustimass module will extinguish when the update is finished.
9. Once the light is extinguished, remove your USB drive from your CineMate 1 SR system. The system will return to normal operation once the USB drive is removed.
Try the following before starting the updater application again:
While downloading the update from the Internet:
While updating your CineMate 1 SR system:
Navigating through help menu
The Help menu is available throughout the update process. From the Help menu, you can access:
This application allows for a simple, immediate software download directly from Bose to your computer, and then to the CineMate 1 SR system.
Updating the software will ensure the system is functioning optimally.
No. The codes for controlling other devices are stored in the CineMate 1 SR remote control, and are not updateable. If you are having trouble controlling your TV or other device with your CineMate 1 SR remote control, please contact Bose Customer Service for help.
Yes. The PC or Mac used for the update must meet the minimum system requirements found on the download site.
Only temporarily. While the application is running, it will create and utilize temporary working files. When the application has finished and closed, it will remove all temporary working files including the application itself.
You can use nearly any USB thumb drive with at least 10MB of available space. A drive that appears as either a hard disk or a "composite device" will not work. The drive must be FAT or FAT32 formatted.
No. If you have other files on the thumb drive, they will not be affected by the update process. However, if you previously ran a Bose update with this thumb drive, make sure all files with the extension *.upd are removed before starting the update process.
It should only take a few minutes at your PC to download the update from Bose. It can take up to five minutes to run the update on your CineMate 1 SR system.
It is on the rear of the Acoustimass® module and is labeled "Service".
