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No audio from microphone

  • Be sure your phone is not muted. Check the phone to see if the mute functionality has been enabled
  • Check the cellular reception of the phone. A poor or weak connection to the cell service could cause poor audio quality while on a call. Try the call again when the reception improves
  • Power cycle or reboot the device. The phone may have malfunctioned and might need to be reset
  • Try another phone call or device

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