Free shipping on all orders.

No sound from Airplay device

Please try the following troubleshooting steps:

  • Make sure the system has power (AC or optional battery)
  • Make sure the system has a Wi-Fi connection
  • Make sure the system and the AirPlay® compatible device are connected to the same network
  • Make sure your AirPlay compatible device is playing and the volume is turned up
  • Make sure the system is not muted, and increase the system volume
  • Select SoundLink® Air as the destination in the Airplay menu
  • Turn off system power (unplug AC cord or remove optional battery) for one minute and then turn power on again

Was this helpful?


Thank you for submitting your comments.