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Using Tile with your SoundSport wireless headphones

We know how frustrating it can be. You’re packed up and ready to work out, but you’ve misplaced your headphones. That’s why Bose has teamed up with Tile — the world’s largest lost-and-found community. Tile makes it easy to find your headphones if they ever go missing. Use the Bose Connect app to update your headphones' software to include Tile. Then, download the Tile app and follow its simple in-app instructions to activate your headphones so that you'll never lose your music. Visit Tile.com to learn more.

Do I need a special app?

Yes. If you are a first-time Bose user, please be sure to download the Bose Connect app. This app will make sure your headphones will receive the latest firmware update including the Tile functionality. After checking that your SoundSport wireless headphones have the most up-to-date firmware, simply download the Tile app to activate your headphones with Tile's finding power. If you already have a Tile account, you’re all set to add your Bose SoundSport wireless headphones.

How do I activate my Bose SoundSport wireless headphones?

  1. Download the Tile app
  2. Create and confirm your account
  3. Open the Tile app and tap the "+" sign, then tap to select "Bose SoundSport wireless earbuds”
  4. Follow the onscreen instructions, you’ll want to make sure the headphones are charged and powered on in order to activate the Tile
  5. Hold your headphones close to your phone until you see the successful message that activation is complete
  6. After adding the Bose SoundSport wireless to your Tile account, you'll be able to locate and ring your headphones

How do you use the Tile app to find your headphones?

  1. Check nearby: If your Tile-enabled headphones are within Bluetooth range, you’ll see a green circle around the icon meaning you’ve made a connection. Simply press "Find and listen" to play a tune that gradually increases in volume from the headphones
  2. Last place seen: If your headphones aren't nearby, check where you were last connected to them. The map will show you the last place your headphones were seen by the app. Go there, and try to connect to your headphones (see step 1)
  3. Notify when found: If your headphones aren't where you last left them, enlist the power of the Tile community by tapping "Notify When Found." This will notify you when your headphones have an updated location so you can go find them
     

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