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Lifestyle® 18 Series III DVD home entertainment system

Sold from 2006 - 2010

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Remote control does not work from a distance

If your remote control does not work from a distance or up close to your system, try the following:

Check that the remote is not too far from the system console.

To control your system, the remote control communicates with your system console from a range of up to 65' (20 m). This range can be reduced if obstructions (i.e. walls and doors) are between the remote and console.

Straighten the media center power cord.

The power cord that connects the media center to the power supply serves as the Lifestyle system remote antenna. If it is wrapped, coiled or bunched up, straighten and extend the cord as much as possible

Try new batteries in the remote.

In case the battery or batteries in your remote are low or have no power, replace them. Alkaline batteries are recommended over rechargeable batteries, which might output lower voltage. (Note: Battery testers are not always reliable since they might detect power but not indicate if there is adequate power for the remote.)

Check for sources of interference.

Your system uses the system console power cord as the remote control antenna. Since electronics can pick up interference from other electronics connected to the same power circuit or connected within close proximity, try disconnecting the power cord from any such nearby electronics (i.e. laptop/phone charger, TV, cable box, seasonal lights, microwave/appliance, Bluetooth devices, etc.). If the issue is resolved, try connecting the device or your product to a different power circuit or farther away.

Your media center may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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