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Headphones are not working with Alexa
If you press the button on your headphones to make a request to the Amazon Alexa assistant but Alexa doesn't respond, try the following:
Reboot the Bluetooth® device.
Electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues. This is typically done by shutting down the device, then powering it on again.
On the Bluetooth® device, scan for available Bluetooth products.
On the Bluetooth device, try turning Bluetooth off and then back on to start a new search for nearby Bluetooth headphones and speakers. If your product still doesn't appear, go to the Bluetooth settings of the device and look for an option to search or scan for available products. Once your product is found, select it.
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