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QuietComfort 35 wireless headphones I

Sold from 2016 - 2018

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Short battery life

If the battery charge level drains at a faster rate than expected, try the following:

Check if the battery is charged.

Be sure the battery is not depleted. For more info see, Checking the remaining battery charge and Charging your headphones.

Be sure to power off the product when it's not in use.

To conserve battery power, be sure the power switch is in the Off position when the product is not in use.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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