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Bose Hearphones

Sold from 2017 - 2020

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Setting up your Bose product
Care and maintenance
System settings
Connecting other products
Battery
Power
LED
Software
Sound settings
Compatibility
Features

Your Bluetooth®-enabled mobile or audio devices can easily connect to your product via NFC (Near-Field Communication). Learn how to pair Bluetooth devices to your product.

Your product remembers the last several Bluetooth devices it was paired to so that it can quickly and automatically reconnect to them. This is useful if your product connects to a different device when you turn it on, or if you just want to switch to a different device.

The In-Ear Detection feature is designed to mute the ear buds when they are not in your ear. View these instructions to learn about the In-Ear Detection feature and how to get a proper fit to allow this feature to work correctly.

Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.

Your Bose product can answer, end and control phone call-related functions. This lets you conveniently take phone calls without accessing the controls on your mobile device.

World Volume controls the loudness of environmental sound. You can adjust World Volume specifically to your liking in any setting or situation. When first powering on your product, World Volume is enabled so that sounds are amplified at a slightly higher level than if you were not using your product.

Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.

You can give your Bose product a different name. This can be helpful, for example, to identify your product when multiple Bluetooth® products are listed in an app or device menu.

 You can quickly mute the sound playing through your product. This is useful, for example, if you need to switch your focus to another sound around you.

The transport controls of your product (i.e. play/pause, stop and skip forward/back) can control the audio playing on the connected device. This is useful to conveniently control playback of the connected device right from your Bose product.

The Phone Boost option can help improve clarity while using your Hearphones during phone calls. Find out how to adjust this setting in the Bose Hear app.

Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.

The free Bose Hear app lets you setup your product and easily adjust settings from your mobile device. Find out which products work with the app and how to get it.

You can change various product settings using the Bose Hear app. Find out how to select and edit options like, Product Name, Voice Prompts, Product Info and more.

A reset can reboot your product or it can clear all product settings and return your product to its original out-of-box state. Find out which option is available to reset your product.

Find out how to charge the battery in your headphones so you can use them on the go.

Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).

It is important to keep your eartips and the mesh grilles under the eartips clean and free of debris. If there is debris on either, it can inteferere with the speakers in your product and affect sound quality. Find out how to clean your product.

Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.

Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.

The ear tips on your product are replaceable. This lets you to replace worn tips or to attach a different size tip for a better fit.

The In-Ear Detection feature is designed to mute the ear buds when they are not in your ear. View these instructions to learn about the In-Ear Detection feature and how to get a proper fit to allow this feature to work correctly.

Your product offers multiple different voice prompt language selections so you can hear audible messages from your product in your preferred language.

World Volume controls the loudness of environmental sound. You can adjust World Volume specifically to your liking in any setting or situation. When first powering on your product, World Volume is enabled so that sounds are amplified at a slightly higher level than if you were not using your product.

Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.

The audible voice prompts that your system announce (i.e. battery status and connection prompts) can be turned on or off, depending on your preference.

The audio boost control emphasizes high-frequency sounds in podcasts, music or your phone calls. You can activate and adjust audio boost when playing audio from your mobile device using the Bose Hear app.

Computers have their own volume control. Learn how to set the volume level of a computer for use with your Bose system.

A computer remembers Bluetooth devices that were previously connected so it can quickly and easily reconnect to them. Removing this device memory forgets all currently stored devices and allows you to start a new list by connecting only the devices you want remembered.

Your Bluetooth®-enabled mobile or audio devices can easily connect to your product via NFC (Near-Field Communication). Learn how to pair Bluetooth devices to your product.

Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.

Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.

Determining the operating system running on your computer helps you understand compatibility with other products.

Computers let you select where you want sound play from, like a Bluetooth® speaker, headphones, internal computer speakers, or abother connected audio device. Find out how to select the audio output device you want to hear.

A computer can show a list of Bluetooth devices that were previously paired and stored to memory. This memory helps the computer quickly reconnect to remembered devices.

If you own more than one Bose Bluetooth speaker or headphones, find information about connecting them together.

Find out how to use the Bose app to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.

Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.

Find out how to charge the battery in your headphones so you can use them on the go.

Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.

The automatic power off setting lets your product automatically turn off and enter standby if it is not in use for a period of time. This is useful, for example, to conserve power in case your product is accidentally left powered on.

Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.

Find out what the LED indicator light on your product tells you about the status of your product.

This article outlines software and firmware release dates. It includes release features and bug fixes.

The microphones in your earbuds can focus differently on the sound going on around you. You can select from three levels of sound direction: Focused, Front and Everywhere. This can be useful to help focus more or less on sound coming from a certain area around you.

You can use the Bose product update at btu.Bose.com to update compatible Bose products. This web-based updater is an easy way to keep your product up-to-date with the latest features and improvements. Find out which computers and web browsers are compatible with the updater.

Your product plays tones or beeps to indicate various product status (i.e. powering on or off, connecting or disconnecting Bluetooth®, low battery, etc.). Find out what the different sounds mean.