Review our security policies and other information to help you shop with confidence on Bose.com.
Review our security policies and other information to help you shop with confidence on Bose.com.
Our commitment to you
Bose takes pride in designing each product with the goal of providing the highest-accuracy musical performance possible in its price range. We strive to reproduce musical sounds as closely as possible to the original performance—and to avoid flashy sounds such as those associated with accentuated bass and treble frequencies.
Our reputation rests on our steadfast pursuit of this policy in researching, designing and building our products. We use only the highest quality parts and the latest assembly and quality control techniques to ensure the reliability and long life of our products.
Bose supports research that continually gives rise to new technologies for improving sound reproduction. When you purchase any product from Bose, we encourage you to compare it, as we do, to competitive products for musical accuracy. We believe this process will enhance your appreciation of the product you select.
Bose performance guarantee
Try your Bose product risk free. We're so confident you'll be delighted with it, we give you 30 days* to make sure it's right for you. If, for any reason, you're not satisfied with your purchase from Bose, simply return it within the trial period for a full refund. That's the Bose performance guarantee.
*45 days for L1® systems.
Security on Bose.com
Bose Corporation realizes that security is a primary concern for our online customers.
The following is an overview of some of the security measures we take to protect personal information you submit on Bose.com during transactions and certain other submissions.
We use Akamai and Cybertrust digital security technology on certain Bose.com pages to help safeguard personal information. The Akamai site certificate icon appears on every Bose.com page that has a digital site certificate.
To view the site certificate, see instructions in your browser's "Help" section.
We use encryption technology to facilitate the transmission of your information on all Bose.com pages that have an Akamai site certificate icon, and we only accept orders from browsers that communicate through Secure Socket Layer (SSL) technology, with at least 128-bit key length encryption.
When you create an account on Bose.com, you'll be asked to create a password. Your Bose password is case sensitive and must follow these guidelines:
- Use a minimum of six characters
- Include at least one number (0 – 9)
- Do not use your email address as your password
We recommend using a random combination of letters, numbers and cases to provide added protection for your personal information (e.g., Adg561z).
Once you've created an account, Bose stores information such as your name, billing and shipping addresses, telephone number(s) and email address. Your password allows you to bypass re-entering this information each time you place an order on Bose.com.
Please note: You do not need to create an account to make a purchase on Bose.com.
Credit and debit card safety
When you place an order on Bose.com, your credit or debit card number is encrypted when transmitted and stored. Encryption is used for submission of credit and debit card numbers on every Bose.com page with a digital site certificate. When you are on a page with a site certificate, a closed lock or solid key icon will appear on the bottom bar of your browser window. To verify, you can view the site certificate before submitting your credit or debit card number. For instructions on viewing the site certificate, see your browser's "Help" section.
Other personal information you submit may also be encrypted when being transmitted with the goal of protecting its confidentiality. See Encryption above for details.
If you would like to make a purchase but would prefer to give your credit card information to a representative over the phone, simply call 1-800-999-2673. For orders outside the US, please visit Bose Worldwide.
Links from Bose.com to other websites
Certain links within Bose.com may take you to third-party websites (websites not owned or maintained by Bose Corporation). The inclusion of such links is for your convenience only, and should not be interpreted as an endorsement of these sites or their content.
We urge you to read the privacy and security policies of these third-party websites. They may contain terms and conditions, privacy or confidentiality provisions, security information or other provisions that differ from Bose.com. Since Bose Corporation does not own or maintain these third-party websites, we assume no responsibility for the accuracy, validity, legality or otherwise of any materials or information they contain, and we are not responsible for the information they collect or how it is used.
Links from other websites to Bose.com
If you visit Bose.com via a third-party website (a website not owned or maintained by Bose Corporation—for example, a shopping comparison site), that site may monitor your visit to Bose.com. We suggest you review the privacy and security policies of any such third-party website.
The above online security information is specific to Bose.com. We reserve the right to change our online security practices and amend this information at any time. Any such changes or amendments may apply to information we collect in the future, as well as any information we obtained prior to such change or amendment.
If you have any questions, please send us an email with email@example.com in the "From" field.
You may also contact us at 1-800-999-2673. Outside the US, call 1-508-766-1099.
Or send a letter to:
Online Commerce Group
P.O. Box 9168
Framingham, MA 01701-9168
Revised November 13, 2008
Bose.com terms and conditions
Please review the following terms and conditions that govern your use of this website, and note that your use of our site constitutes your agreement to these terms and conditions. This website and all products or services offered on this website are intended for adults, and by making any purchase or submitting any information on this website you represent yourself as an adult. The purchase of any Bose products or services through this site is subject to separate terms and conditions of sale, which can be viewed on the various product and payment pages within this site. When used herein, the term "Bose" refers to Bose Corporation.
This website is controlled and operated by Bose from its offices in Framingham, Massachusetts, in the United States of America. Bose may offer to sell products and services featured on this website in the US and its territories. Unless specified, Bose.com is available to visitors from outside the US for informational purposes only.
Price and availability
Some of the products and services featured on the site are displayed for promotional purposes only and may not be available for purchase through this site. All products and services offered for purchase on this site are subject to availability. The prices stated for such products and services are subject to change without notice.
Restrictions on use
Your use of this website is conditioned on your compliance with the following rules of conduct. You agree not to use this website or any information you obtain from this website:
- In connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming, or any duplicative or unsolicited commercial messages
- To advertise, or offer to sell or buy any goods or services for any purpose
- To harvest or collect personally identifiable information about others
Bose allows you to copy documents published by Bose on this site for personal and noncommercial use only. Such authorization does not permit use of copyrighted content from this site for the unauthorized sale of Bose products or services. As a condition of this authorization, you agree that any copy you make of these documents shall retain all copyright and other proprietary notices contained herein. This authorization does not include the use of images, logos or other content unless they are embedded within the documents. Bose may revoke this authorization at any time, in its sole discretion. Upon any such revocation, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made in accordance with these terms and conditions or otherwise.
Each individual document published by Bose on this site may contain other proprietary notices and copyright information relating to that individual document.
The materials displayed on or contained within this site, including all software, design, text, editorial materials, informational text, photographs, illustrations, audio clips, video clips, artwork and other graphic materials, and names, logos, trademarks and services marks, are the property of Bose or their licensors and are protected by copyright, trademark and other intellectual property laws. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any copyright, patent or trademark of Bose or any other person. Note that any product, process or technology on this site may be the subject of other intellectual property rights reserved by Bose, and is not licensed hereunder.
Use of robots or similar tools for data mining or automated data submission through this site is prohibited without prior express written permission from Bose.
We reserve the right, at our sole discretion, to cancel or refuse any order for any reason at any stage of the online ordering process, including after an order has been submitted and whether or not the order has been confirmed. Some situations that may result in cancellation include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will attempt to contact you if all or any portion of your order is canceled, or if additional information is required to accept your order. For your convenience, your credit card will not be charged until your order is shipped.
Purchases made on Bose.com are intended for end users only. Products sold through this site are not authorized for resale. The resale of or offer to sell a new Bose patented product without the authority of Bose is an infringement of Bose patent rights. Your submission of your order shall constitute your full acceptance of these restrictions on resale.
Sending gift messages
While using this website for the purpose of sending gifts or gift cards with personal messages to recipient(s), you agree to comply with all applicable laws, rules, and regulations. Bose reserves the right to use and share personal information submitted for the purpose of sending gifts or gift cards in accordance with the privacy statement available on this site (see "Your privacy rights" above) and as otherwise permitted or required by applicable law.
Bose expects users of the optional gift messaging capability on this website to respect the rights and dignity of others, and your use of this service is conditioned on your compliance with the following rules of conduct. You agree not to use this website to send gift messages:
- In any manner that is or may be: (a) threatening, harassing, degrading, hateful or intimidating; (b) defamatory; (c) unlawful, fraudulent or tortious; (d) obscene, indecent, pornographic or otherwise objectionable; or (e) protected by copyright, trademark, trade secret, right of publicity or other proprietary right, without the express permission of the owner(s) of such right
- To impersonate any person or entity, including, but not limited to, any Bose employee, agent or representative, or to falsely state or otherwise misrepresent your identity or your affiliation with any person or entity
- To express or imply that Bose endorses any statement you make
Bose reserves the right to review and reject any solicitation for a quote.
All offers are limited to purchases made from Bose and its participating authorized dealers. Purchases must be made during the specified promotional period to qualify.
Disclaimer of warranty and limitation of liability
THIS SITE AND THE CONTENTS, AND SERVICES OF THIS SITE, WHETHER PROVIDED BY BOSE, ITS LICENSORS, ITS VENDORS OR ITS USERS, AND OTHER INFORMATION ON OR ACCESSIBLE FROM THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY, REPRESENTATION, CONDITION, OR GUARANTEE OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES OF QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ALL OF WHICH ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. SPECIFICALLY, BUT WITHOUT LIMITATION, BOSE DOES NOT WARRANT THAT: (i) THE INFORMATION AVAILABLE ON THE SITE IS FREE OF ERRORS; (ii) THE FUNCTIONS OR FEATURES (INCLUDING BUT NOT LIMITED TO MECHANISMS FOR THE DOWNLOADING AND UPLOADING OF CONTENT) WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS; (iii) DEFECTS WILL BE CORRECTED, OR (iv) THE SITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. Bose is not responsible for any inaccuracies, typographical errors or any other mistakes on this site or in any content you may obtain from this site, and reserves the right to make corrections.
IN NO EVENT SHALL BOSE OR ITS AFFILIATES, LICENSORS, VENDORS, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR COSTS OF OBTAINING SUBSTITUTE GOODS OR SERVICES), ARISING OUT OF OR IN CONNECTION WITH THIS SITE, ANY MATERIALS, INFORMATION, OR RECOMMENDATIONS APPEARING ON THIS SITE, OR ANY LINK PROVIDED ON THIS SITE, WHETHER OR NOT BOSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER BASED UPON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE. THIS EXCLUSION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
Any Bose publication may include technical inaccuracies or typographical errors. Changes may be periodically made to these publications. These changes will be incorporated in new editions of these publications. Bose may make improvements and/or changes in the products and/or the programs described in these publications at any time without notice.
Bose Corporation maintains an exceptionally strong commitment to research. Researching new technologies, incorporating the new technologies into products, and developing marketing strategies for our products may take several years. For example, the technologies embodied in our acoustic waveguide speaker technology and our active noise reduction headsets and headphones were in research and product development for many years before being introduced to the public.
We wish to avoid misunderstandings that could arise if a Bose product or marketing strategy bears even a superficial resemblance to an idea that was submitted to Bose during the development process, or if a product feature or function may seem related to customer observations submitted to us. Bose or any of its employees do not accept or consider unsolicited ideas, including unpatented technologies, or marketing plans. Nor do we provide any compensation, in either cash or product, for unsolicited product ideas or customer feedback on product features or functions. If you still submit your ideas or observations to us, you agree that such information shall be deemed to be nonconfidential, and that Bose shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Further, Bose shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such information. Notwithstanding the foregoing, our use of your personal information shall be governed by the privacy statement available on this site.
Product feedback policy and terms
We do welcome and value feedback on our existing products, and we make every effort to address questions or concerns that are raised by our customers. If you wish to comment on a Bose product or if you have a question about or concern with any of our products, please consult and follow the instructions provided in the “Contact us” section of Bose.com. Notwithstanding the foregoing, our use of your personal information shall be governed by the privacy statement available on Bose.com.
Any product feedback you provide to us shall be deemed nonconfidential and governed by our policy on submissions (above), and Bose shall be free to use such information on an unrestricted basis.
Your use of this website is subject to the terms of the privacy statement available on this site (see "Your privacy rights" above).
Amendment and termination
Bose may amend or terminate these terms and conditions at any time and may do so immediately without notice. Any provision of these terms and conditions that by its nature is reasonably intended to survive beyond such termination shall survive.
Noncompliance with these terms and conditions
If at any time, in the sole discretion of Bose, you fail to comply with any provision of these terms and conditions, Bose reserves the right to deny you access or use of this website, and to otherwise pursue recourse against you to the full extent of the law. Upon any failure by you to comply with any provision of these terms and conditions, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made in accordance with these terms and conditions or otherwise.
These terms and conditions shall be construed in accordance with and governed by the laws of the Commonwealth of Massachusetts notwithstanding its conflicts of law principles. You and Bose expressly agree to exclude application of the United Nations Convention on Contracts for the International Sale of Goods or any local implementation of such convention. If any part of these terms and conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the enforceability of the remaining provisions. Any dispute arising out of these terms and conditions or the use of this site shall be initiated and conducted in the state or federal courts of Middlesex County, Massachusetts, and you and Bose consent to the exclusive jurisdiction of such courts.
This is the entire agreement between you and Bose relating to the use of this site. Bose can revise these terms and conditions at any time by updating this posting. This site may provide links to other sites that are not maintained by Bose. Bose provides such links for your convenience only, and is not responsible for the content of any third-party site. Some images in our automotive section have been copyrighted by PhotosToGo, Inc. BOSE, WAVE, ACOUSTIC WAVE, LIFESTYLE, QUIETCOMFORT, SOUNDDOCK, BETTER SOUND THROUGH RESEARCH, ELECTROFORCE, ACOUSTIC NOISE CANCELLING, PANARAY, FREESPACE, COMPANION, JEWEL CUBE, DIRECT/REFLECTING, Nd, AUDIOPILOT, TRIPORT, ACOUSTIMASS, MUSICMONITOR, AVIATION HEADSET X, AdaptIQ, uMusic, E2MOTION, QC, 3SPACE, and the distinctive designs of the Wave, Acoustic Wave, SoundDock and Lifestyle systems are registered trademarks; and V-CLASS, MASTERWORK, and the distinctive designs of the black-and-white patterned cords on Bose in-ear headphones and the silver oval ring on QuietComfort headphones are trademarks, of Bose Corporation. Other service marks, trademarks and trade names referred to on this website are the property of their respective owners.
California Transparency in Supply Chains Act disclosure
Bose Corporation is dedicated to delivering products through a direct supply chain that respects human rights and the dignity of human labor. Bose has adopted Business Ethics and Conduct Guidelines which require, among other things, that employees know, understand and abide by the laws of the countries in which Bose operates. Bose will not knowingly do business with direct suppliers that treat workers improperly or unlawfully, including, without limitation, those that engage in human trafficking, child labor, slavery or other unlawful employment practices. By contract, Bose requires that its suppliers comply with all applicable laws including those prohibiting the use of slavery or human trafficking or other forced labor in the production of goods and services supplied to the company.
In addition, Bose is developing a training program for its employees and managers to help them identify warning signs for human trafficking and/or slavery in its direct supply chain, and steps they can take in working with suppliers to reduce the possibility that Bose Corporation is contracting with businesses that treat employees improperly or unlawfully. Bose does not currently engage in additional steps to verify the direct supply chain to evaluate and address the risks of human trafficking and/or slavery, nor does the company audit its suppliers to determine whether they are engaging in human trafficking and/or slavery.
Bose employees are expected to abide by all laws of the countries in which Bose does business, including those governing human trafficking and/or slavery. If an employee believes that the Business Ethics and Conduct Guidelines may have been violated, he or she must report that violation to Bose management. Bose will investigate any reports of human trafficking and slavery in its direct supply chain, and take appropriate action to remedy the situation. Any employee that knowingly contracts with such a supplier will be subject to discipline, which may include termination. Bose is committed to making a strong positive contribution to the societies and people served by the company and its employees.
Trademarks and attributions
Airplay, Apple, iPad, iPhone, iPod, iPod Classic, iPod Nano, iPod Shuffle, iPod Touch, iTunes and Mac are trademarks of Apple inc., registered in the U.S. and other countries.
Apple Lightning is a trademark of Apple inc.
The Bluetooth® word mark is a registered trademark owned by Bluetooth Sig, inc. and any use of such mark by Bose Corporation is under license.
Wi-Fi is a registered mark of the Wi-Fi Alliance®.
Pandora, the Pandora logo, and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, inc. used with permission.
iHeartradio is a registered trademark of iHeartmedia, inc.
Android is a trademark of Google inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Reebok is a registered trademark and service mark of Reebok International Limited.
BlackBerry, BlackBerry compatible, and related marks are the property of research in Motion Limited (RIM) and are registered and/or used in the U.S. and elsewhere. Used under license. RIM is not responsible for the sale or use of this product and its compliance with safety and regulatory standards.
The terms HDMI and HDMI High-Definition multimedia interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Deezer is a registered trademark of Blogmusik SAS.
Spotify is a registered trademark of Spotify AB.
Samsung Galaxy is a Trademark of Samsung Electronics CO., LTD.
©2014 NFL Properties LLC. Team names and logos are trademarks of the teams indicated. All other (NFL-related marks) are trademarks of the national football league.
Bose regulatory and compliance information
If you're looking for regulatory and compliance information, we can help. Click here for a list of Declaration of Conformity documents for current Bose® products.
Bose.com Review Platform House Rules
The www.bose.com review platform is maintained by Bose Corporation ("Bose," "we," "us"). These House Rules (these "House Rules") govern your ("you" "your" or a "user") access to and use of www.bose.com review platform (the "Bose Review"), and the features made available through www.bose.com ("Features"). By using the Bose Review, you indicate your unconditional acceptance of these House Rules. Please read these House Rules carefully, as they may have changed since your last visit.
The Bose Review is intended to be a place for Bose users to discuss Bose products and services and other content ("Content"). You may be permitted to post questions and comments on the Bose Review. When providing comments or information, you understand that such comments and information are your sole responsibility, and that Content is the sole responsibility of the person from whom such Content originated. You understand that Bose does not control, and is not responsible for, Content made available by users on the Bose Review, and that by using the Bose Review, you may be exposed to Content from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. Please also note that the Content may contain typographical errors, other inadvertent errors or inaccuracies.
- Advertisements of any kind, including competitor advertisements, item sale, solicitation, self-promotion, and spam
- False, inaccurate, or misleading information
- Personal or corporate attacks, including attacks on Bose, its employees, suppliers, distributors, and affiliates
- Irrelevant content, including misleading material, or that which portrays Bose in an inaccurate manner
- Material that threatens, harasses, or otherwise violates the legal rights of others, including material that reveals the privacy or personal information of other users
- Content that contains any malware, software programs, or files that may violate the intellectual property rights of any party, or include offensive content, or damage other users' viewing devices
Bose may also remove material if it receives notice from a third party that your Content infringes that third party's rights. Bose, in its sole discretion, may choose not to respond to each and every posting. Bose reserves the right to block users from participating on the Bose Review who in Bose's sole discretion fail to adhere to these House Rules.
You warrant that any Content that you provide to the Bose Review complies with these House Rules. You agree to indemnify Bose against all actions and claims arising from Content that you have posted or uploaded to, or your acts or omissions in connection with, the Bose Review.
Intellectual property rights
Unless otherwise noted, all Content contained on the Bose Review is the property of Bose and/or its affiliates or licensors, and is protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions, and other intellectual property laws. Product names are trademarks or registered trademarks of their respective owners.
We do not claim ownership of Content submitted by users without compensation by Bose and with the expectation that such Content will be made publicly accessible through the Bose Review. By submitting such Content, however, you agree to grant us a world-wide, royalty-free, perpetual, irrevocable, non-exclusive license to use, distribute, reproduce, modify, adapt, create derivative works from, and publicly perform or display such Content on the Bose Review or through any other means.
We provide the Bose Review for you to interact with us and with our other users, and to provide you with information about us and our products. While we strive to provide Content that is accurate and complete, under no circumstances will we be liable for any loss or damage caused by your reliance on information in any Content on the Bose Review. The Content on the Bose Review is not a warranty or contractual commitment of Bose. It is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other Content available through the Bose Review.
These House Rules control the relationship between Bose and you for the Bose Review. We may, at our sole discretion and without notice, revise these House Rules at any time by updating this posting. If you do not agree to the modified House Rules for the Bose Review, you should discontinue your use of the Bose Review.
If you do not comply with these House Rules, and we don't take action right away, this doesn't mean that we are giving up any rights that we may have (such as taking action in the future). If it turns out that a particular term is not enforceable, this will not affect any other terms.
If you have any questions about these House Rules, please contact us at: firstname.lastname@example.org.
You may also contact us at 1-800-999-2673. Outside the US, call 1-508-766-1099.
Or send a letter to:
c/o Online Commerce Group
PO Box 9168
Framingham, MA 01701-9168
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