In the SoundTouch app, select Menu (≡) > Settings > Speaker Settings. On desktops and tablets, if the Menu icon (≡) is not visible, the slide out menu might already be open
SoundTouch systems will search for updates automatically upon opening the SoundTouch app. If an update is available, the app will prompt you to update.
Download the free SoundTouch app here:
- Provides step-by-step instructions to set up your SoundTouch system in minutes
- Easily browse Internet radio stations, your stored music library and popular music services like Spotify®, Pandora®, iHeartRadio™, SiriusXM, Deezer and QPlay. Music services may vary.
- Quickly set your favorite music as a preset—so you can access it effortlessly on any SoundTouch system or remote
- With multiple SoundTouch systems, stream different music in different rooms, play the same music in every room
From time to time, updates will be available for your SoundTouch system. When available, the SoundTouch app will prompt you to update upon opening the app. You can also manually check if an update is available in the SoundTouch app by completing the following steps:
Select UPDATE. If the UPDATE button appears grayed out, there is no update currently available for your system
Note: Updates are released in batches, so not all users receive updates at the same time. It can take up to 2 weeks from a release date before the latest update is available for your system.
If you're experiencing issues with an update, you can update manually by following the steps below.
Note: If you have an Acoustimass 300 wireless bass module connected to your system, it must be connected wirelessly in order to receive the update as well. If the bass module was connected to the console using a 3.5 mm cable during the system update, the bass module will not be updated. To update the bass module, disconnect the 3.5 mm cable at both ends, pair the bass module to the console and install the software again using the method below.
You can manually update the system using the remote control. This method requires that your system is connected to your network. The Wi-Fi® indicator on the front of the system should be solid white to indicate network connectivity.
Note: If a new update is not available, this method will reload the current version on your system:
Release the CC button. The system will start updating automatically. The Wi-Fi indicator will flash while the system is updating. The update may take 10 minutes or more, and the system will reboot when the update is complete. You can view the progress of the update in the SoundTouch app. The progress bar in the app will reach and stay at 100% after the soundbar is updated, but will remain at 100% as the bass module is updated (if connected).