SoundTouch systems will search for updates automatically upon opening the SoundTouch app. If an update is available, the app will prompt you to update.
Download the free SoundTouch app here:
SoundTouch® 20 Series II Wi-Fi® music system
Sold from 2014 - 2015
Setup and Use
Connecting other products
- Pairing a Bluetooth enabled device using the SoundTouch app
- SoundTouch systems with Bluetooth connectivity
- Music services availability
- Using the Bose Skill for Amazon Alexa (video included)
- Sending Bluetooth audio to multiple SoundTouch systems
- Using the Bose SoundTouch Control Skill for Amazon Alexa (video included)
- Adding a system to an existing SoundTouch account
- Using a NAS drive
Setting up your Bose® product
- Setting up SoundTouch 30/20/10 and Portable Wi-Fi music systems
- Setting and playing a preset using the SoundTouch app
- Connecting to a different Wi-Fi network
- Connecting to a Wi-Fi network - Alternate setup method
- Connecting to a Wi-Fi network
- Deleting a music library from SoundTouch
- Adding a SoundTouch system already on the network to the current SoundTouch ...
- Adding a music library to SoundTouch
- Syncing the music library
Troubleshooting
Troubleshooting
- System software download started, but will not complete
- Difficulty using the Bose Skill for Amazon Alexa
- Intermittent or poor Wi-Fi network connection
- Unable to access music library
- SoundTouch system name not displaying in AirPlay device list
- Difficulty using the Bose SoundTouch Control Skill for Amazon Alexa
- Resetting your system
- System is grayed out and unselectable in SoundTouch app
- Software update will not install
- Cannot connect to Wi-Fi network
- Unable to access certain music library tracks
- Connecting to a Wi-Fi network after changing password
Downloads
Additional app features:
- Provides step-by-step instructions to set up your SoundTouch system in minutes
- Easily browse Internet radio stations, your stored music library and popular music services like Spotify®, Pandora®, iHeartRadio™, SiriusXM, Deezer and QPlay
- Quickly set your favorite music as a preset—so you can access it effortlessly on any SoundTouch system or remote
- With multiple SoundTouch systems, stream different music in different rooms, play the same music in every room
Service and Repairs
At Bose, we're dedicated to better sound and better service. Our goal is to provide you with exceptional service for your Bose® products and systems. If you experience a problem with your Bose product at any time, we’re ready to help.
For additional assistance with your product, please Contact Us. For help with Aviation Headsets, please call 1-800-233-4416.
For best possible service, please have your product nearby.