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SoundTouch® 20 Series II Wi-Fi® music system

SoundTouch™ 20 Series II Wi-Fi® music system is rated 3.8276 out of 5 by 58.
  • 2015-08-28T20:18CST
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Black finish
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All your music. Room-filling sound.

The music you love, now easier to enjoy. The SoundTouch™ 20 Series II system uses your home Wi-Fi to give you wireless access to 20,000 Internet radio stations from around the world, your music library, and music services like Deezer, Pandora®, Spotify® and iHeartRadio™. You can assign any station or artist to your presets so they're always just a touch away. If you have home Wi-Fi, you have all you need—and set up is quick and easy.

  • Wireless connection via your home Wi-Fi
  • Enjoy music services like Deezer, Spotify, Pandora and iHeartRadio
  • One-touch access to your music with six personalized presets
  • Clear, full-range sound from a compact speaker for any room in your home
  • Enable wireless multi-room listening simply by adding SoundTouch™ systems to different rooms, even outside
  • Powerful control with the SoundTouch™ app for your computer, smartphone or tablet

Plentiful sound

Yes, it's compact. But the SoundTouch™ 20 Series II system delivers sound way beyond its size. Custom-designed transducers produce surprisingly clean mid and high frequencies so vocals and instruments sound lifelike, while an advanced ported enclosure gives the sound sufficient punch to easily fill a room. Meanwhile, proprietary digital signal processing keeps the performance evenly balanced, whether you crank the volume or play it at late-night bedside levels. Compare it to any other Wi-Fi speaker this size. We think you'll find there's no comparison.

Welcome to the world of streaming music

Not just another speaker

SoundTouch™ is an entirely new way to stream music wirelessly around your home, easier than ever before. You no longer have to use a computer to hear the music you want to hear.

SoundTouch™ systems connect directly to your favorite Internet stations and streaming music sources like Deezer, Pandora, Spotify and iHeartRadio, putting them right at your fingertips. Wi-Fi streaming is fast becoming the new listening standard. We've made it easier and more rewarding for you to enjoy.

Music is one touch away

When it comes to music, you know what you like. That's why we designed SoundTouch™ Wi-Fi music systems differently than others. They feature six presets that you can easily set (and change) directly on the system or with the free SoundTouch™ app. Instantly, your favorite music plays at the touch of a button, like on your car radio. It's an approach that makes streaming music as easy as turning on a light—only much more fun.

Powerful SoundTouch™ app

The SoundTouch™ app makes it easy to explore new music and manage what you have. Use it to drag and drop any music source—a favorite Pandora station, a playlist, Internet radio—to your six presets. Now they're just a touch away, from anywhere in your home. But when you want to venture beyond your presets, use the app with your computer, smartphone or tablet to find other music. Browse the online musical universe or files from your own music library. You can also use the app to manage multiple systems in different rooms.

Built for multi-room audio

If you truly love music, you want it to flow through your home. That's why there's a SoundTouch™ system for every room—from small and portable speakers to outdoor systems and home theater. Start with any one SoundTouch™ system, and keep adding them whenever you’d like. These systems work together to create a multi-room listening experience, so you can play the same music everywhere or listen to different music in different rooms—even on the patio.

More features: SoundTouch™ 20 Series II system

  • Easy smartphone/tablet setup via app, no computer or USB cable required
  • OLED display provides source and song/station info, no need to peek at your smartphone or tablet
  • Infrared remote for choosing presets, rating music (thumbs up/down), plus standard functions
  • Aux input enables audio connections from other sources, increasing versatility of system
  • Ethernet port for wired connection to home network, if preferred
Rated 5 out of 5 by from ST20 white I have the ST20 in white, and it looks and sounds amazing compared to my old boombox stereo! I like Pandora, and have tried the free Deezer trial as well as Spotify. I think I'll get another one, plus the soundbar for Christmas.
Date published: 2015-06-22
Rated 3 out of 5 by from Serious need for more pre-sets The SoundTouch 20 system sounds great, for its size. I have not tried to use Air Play, so I cannot confirm the issues reported by others. My WiFi connection seems to be OK. It is very difficult to find Internet radio stations using the search in the app - after choosing continent, country, and state, when one enters a frequency or call letters, the search results return all matches worldwide, ignoring the geographic choices made previously! The biggest issue is that six pre-sets is severely limiting. The least BOSE could do is add many more pre-sets in the Sound-Touch app software. I would like at least 30, since a different pre-set must be used for each Pandora playlist, iHeart radio, Spotify, each iTunes playlist, each streaming radio station, etc. etc. BOSE - please, please add more pre-sets via the app software.
Date published: 2015-06-08
Rated 5 out of 5 by from Excellent Product Easy to set up. Wonderful sound. I've had the SoundTouch 20 for two weeks now and it works great. It has never dropped connection to wifi. I am convinced that anyone having wifi connection issue must have weak signal from their wifi router. Listening to iTunes over AirPlay works well, but sound is not as crisp as listening to other sources via wifi. Lack of Bluetooth capability is my only complaint. Bose will say Bluetooth is for short distances only, so it wasn't included. Well, so is AirPlay. I suspect the real reason is a licensing cost issue. Overall, very satisfied. I would buy another, if the price was about $100 cheaper.
Date published: 2015-06-05
Rated 4 out of 5 by from Finally the music that I've craved! Being raised by an audiophile in a home filled with myriad genres of music, I missed the lush sounds till I got this system yesterday (my former live-in-partner thought himself expert...no...). I did my research and knew my needs and wants, took a gamble on Bose Sound Touch 20 Series II. My living room is 22X13, the larger version (30) was suggested, but because this was going to be housed on a shelf in the breakfront-media center I opted for the smaller 20. Delivery was fast (2 days) set up not as simple as I'd like (more detailed instructions would have earned 5 stars), called customer service and the rep was polite, humorous, professional, thorough. 1 hour later I was literally jumping up and down with joy. The highs, the lows, the bass, the bells! I heard notes and instruments in songs I didn't even know were there. I live in NJ so I'm able to get radio stations from all over the world including Africa. I'm about to connect my tv to it utilizing the headphone jack. The app works on my computer, iPhone, Kindle and then there's the remote - which I keep next to the unit so not to get lost. AWESOME SOUND without speakers wires all over the place, incredible value. I'm a dedicated (and grateful) Bose customer.
Date published: 2015-05-30
Rated 5 out of 5 by from Awesome Now! Ya know when I 1st got this for Christmas, I experienced some of the same issues I read with the wifi dropping. For a few months now have not had any issues whatsoever. This 20 does its thing inside or out. Great sound and and ass with any speaker, location is key. Move it around to see where you get the music you like! I like more bass so the corner is my friend. Hopefully the price drops more this year and I will get a few more. I see this box in the $250 range instead of $350. Bose would then sell these like hotcakes.
Date published: 2015-05-26
Rated 4 out of 5 by from A wonderful unit I got a SoundTouch 20 when I purchased a Cinemate system a while back. Intitially I had many of the same problems others had with the system cutting out, etc. A call to Bose walked me through a reconfiguration of my modem, and voila, everything worked beautifully. So much so, in fact, that I went back and bought a portable SoundTouch and and SA-4 amplifier, so that I now have beautiful sound throughout the whole first floor. In passing, I might indicate to those who have complained that the fault lies not in the system, but in your wireless network. A call to Bose resolved my problems and improved my wireless network overall. You might be as impressed as I was with the result
Date published: 2015-05-25
Rated 5 out of 5 by from Great Product I have been buying Bose products for years and was looking at Sonos before the SoundTouch 20 was released. I have had my SoundTouch for about a week now and must say that I am impressed. It took all of 5 mins for me to unbox the unit and start playing music. The SoundTouch app is now installed on all PCs, tablets and smart phones in my household and is used every day. I have programmed the unit with a combination of my ripped CD collection, Spotify and Internet radio. The system works seamlessly.One small item that initially disturbed me is that the system will not allow identification of a music library from an Andriod tablet. Since I have the same music on my PC - I just defaulted to that. I just have to remember to turn on my PC or loose some of my presets. This is just a minor inconvenience that I sure a future applicaiton upgrade will solve.Thinking of buying a second unit for the living room.
Date published: 2015-05-19
Rated 5 out of 5 by from You don't need Bluetooth At first I thought I just wanted Bluetooth and didn't want to buy this since I thought I needed to have that. But you quickly realize that for Bluetooth I was always tying up a second device, my phone, which means you can't move it very far or use it as a phone.Very easy setup. In less than 5 minutes I was listening to music. I then linked my iTunes account and now everyone can use there own playlists. I didn't realize that you can have multiple stations from IHeart or Pandora available at the push of a preset button which is very nice.Yes, it works for Radio Disney.I agree, I wish there were more presets then 6, but I guess that would clutter it's simplistic appearance. Plus the app works so well, it's not a big deal.The app is great and I loaded it on everything, iPhones, iPads, tablets, desktop, and laptops so I just use whatever device is next to me or the remote to modify the music I'm listening to such as volume, station, base, etc...The sound is awesome.Bottom line, it's great.
Date published: 2015-05-02
  • SoundTouch™ 20 Series II Wi-Fi® music system Reviews - page 2
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  • System:7.4" H x 12.4" W x 4.1" D (7.0 lbs)
  • Remote:4.5" H x 1.75" W x 0.5" D (1.76 oz)

Additional details

  • Built-in Wi-Fi®
  • OLED display
  • Wireless network compatibility: 802.11 b/g
  • Supported audio formats: MP3, WMA, AAC, Apple Lossless


  • Aux input
  • Ethernet port
  • USB ports

In the box

  • SoundTouch™ 20 Series II Wi-Fi® music system
  • Power cable
  • USB cable
  • Remote control




What is needed to set up my SoundTouch™ system?

All you need is a home Wi-Fi network and a smartphone or tablet. Everything else required is included in the box.

Do I need a smartphone or tablet to use the system?

No. Once you've set up the system, you can access your music directly using the six presets on the system's button panel or remote. You'll use the SoundTouch™ app on your smartphone or tablet when you want to explore more music or reset some presets.

Are SoundTouch™ systems Bluetooth® compatible?

No. SoundTouch™ systems are designed for use in and around the home on your Wi-Fi network. Bluetooth technology is best-suited for mobile on-the-go applications where close-range connections are generally preferred.

What Internet streaming music can I play?

SoundTouch™ systems let you play Internet radio stations from around the world. Where available, you can also play Internet music services like Deezer, Pandora®, Spotify® and iHeartRadio®.

Can I play music stored on my computer?

Yes. SoundTouch™ systems can play music stored on your computer that is managed by iTunes® or Windows Media Player.

Can I stream from apps or music stored on my smartphone?

You can stream music from an iPhone®, iPad® or iPod touch® to SoundTouch™ Wi-Fi music systems via AirPlay®. You cannot stream music stored on an Android™ phone or from apps on an Android phone.

Can SoundTouch™ systems be used in a public Wi-Fi spot (airports, coffee shops, etc.)?

No. Although most of these networks are free to use, their sign-up/sign-in processes differ from the SoundTouch™ app setup process. SoundTouch™ products are designed for in-home use, not on the go.

How many systems can I have on my network at one time?

It depends on the bandwidth of your home Wi-Fi network. For most homes, we expect you can have up to four systems connected wirelessly. For more than four rooms, we recommend using Ethernet wired connections to some of them.

What operating systems are compatible with the SoundTouch™ app?

The app is compatible with Windows® XP, 7, 8; 64-bit Macs running OSX 10.6.8 and later; any iPhone, iPad or iPod touch running iOS5 and later; Android devices running Android 3.0 and later.

Can I stream music from multiple computers using SoundTouch™ systems?

Yes, as long as each computer has the SoundTouch™ app installed on it. Each computer appears as a separate library on the app's source list.

Can I stream video?

No. SoundTouch™ systems are designed for audio only.

Can I set the presets on the system itself?

Yes. Just press and hold a preset (either the buttons on the system or remote control) to save whatever you're currently listening to. Note that you can also use the SoundTouch™ app to drag and drop presets from your computer or smart device.



Owners Guide