NOT YOUR PRODUCT?
Enter a search term in the field above.
Nothing found. Please enter a valid search (i.e., connection help, no audio from headphones, etc.).
Back to article
"System update unsuccessful" message displayed
This message appears if there is an issue during the software update process. To resolve this, try the following:
Make sure the home network's Internet connection is working.
Test the Internet connection by accessing the main Bose homepage at www.Bose.com from either the computer that is being used, or a different device connected to the network to determine if there is Internet access.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.
Try updating at a later time.
In case there is an issue with the update server, try the updating again in a few hours or the next day.
Was this article helpful?
Thank you for your feedback!