SoundTouch soundbar system

Sold from 2017 - 2020

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"System update unsuccessful" message displayed

This message appears if there is an issue during the software update process. To resolve this, try the following:

Make sure the home network's Internet connection is working.

Test the Internet connection by accessing the main Bose homepage at www.Bose.com from either the computer that is being used, or a different device connected to the network to determine if there is Internet access.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

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