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Bose Sport Open Earbuds

Sold from 2021 - present

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Product not working after exposure to water

If your product is not functioning properly after getting wet, view the following:

Remove water from the earbuds

If water gets inside the earbuds, the sound can get muffled. To remove excess water:
 
  1. Firmly hold the earhook with the L (left)/R (right) marking facing up.


     
  2. Shake the earbuds to remove any excess water.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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