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Cannot store radio station presets
If you have difficulty saving an FM, AM or DAB (where available) radio station preset to your system, try the following:
Be sure presets have been stored properly.
For instructions on programming radio presets, see Programming radio station presets.
Be sure the remote control sensor on your product is not in direct light.
If the remote sensor on your product is in a very bright area (i.e. in excessive sunlight or lighting, nearby a bright TV or laptop screen, etc.), the light interference could affect the ability of your product to detect the IR light commands from your remote control. If there is excessive light on your product, try reducing it.
Reset your media center
A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more information, see Resetting your product.
Your media center may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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