3·2·1® Series II DVD home entertainment system

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Mute All button on remote changes sound playing in expansion zone

If you have speakers in other rooms that work off of you main Bose system, there are certain situations when pressing "Mute All" on your remote might change audio sources instead of muting all rooms. If this happens, learn how to resolve it:

Reset your media center

A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more information, see Resetting your product.

Your media center may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service

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