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SoundTouch® 520 home theater system

Sold from 2015 - 2017

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Poor video quality from a connected video device

If the picture quality from a device connected to your Bose system is fuzzy, discolored, grainy or of otherwise of poor image quality, try the following:

Bypass any video switching or signal-splitting devices connected to an HDMI output.

Do not use a digital video switching device or HDMI-splitter as such devices may remove the necessary HDMI "handshake" that needs to occur between the source and destination devices. If the best video input connection on the TV is a DVI connector, try using an HDMI-to-DVI cable. An HDMI-to-DVI adapter may work but will not be as reliable as a straight HDMI cable or an HDMI-to-DVI cable.

Which device is being used?

Cable box

Satellite box

DVD or Blu-ray player

Game console

DVR

Other connected video device

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