FREE 2-DAY SHIPPING FOR ORDERS OF $50 OR MORE, AND FREE RETURN SHIPPING

CineMate® 130 home theater system

Sold from 2014 - 2015

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (i.e., connection help, no audio from headphones, etc.).

"Error Code 5" heard through speakers

This message appears if the there is too much movement of the ADAPTiQ headset or if the Acoustimass module receives info it cannot understand during the audio calibration process. To resolve this, try the following:

Keep the headset still during the ADAPTiQ audio calibration measurements.

During the ADAPTiQ audio calibration process, you are asked to move to different listening locations. At each location, keep the headset still while measurements are made and until prompted to move to the next location.

Disconnect and reconnect the ADAPTiQ headset.

Disconnecting and reconnecting the ADAPTiQ headset may resolve the issue.

Run ADAPTiQ again.

Restart the ADAPTiQ audio calibration from the beginning. For more information, see ADAPTiQ system setup and deactivation.

Restore the system to its factory defaults and restart the set up process.

For more info, see Resetting your product.
Loading
    Was this article helpful?
    Submit
    Thank you for your feedback!