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Bose Hearphones

Sold from 2017 - 2020

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Updating the software or firmware of your product

Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.

Update your product using the Bose Hear app.


If an update is available for your product, the app displays an update icon (downward arrow).

  1. Tap the update icon to download the update (Note: If app notifications are turned off, you won't be prompted for product updates.)

  2. Wait while the update downloads

  3. Once downloaded, tap UPDATE

    Once updated, your product will reboot

Get help if the update won't install.

If you have trouble installing the update for your product, see Software or firmware update will not install.

Get help checking the version of your product.

For help determining the version of your system, see Checking the software or firmware version, then compare that version to the latest one listed in Software and firmware versions.
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