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L1 Pro8 Portable Line Array System

Sold from 2020 - present

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Sound is not heard from all speakers

If you're listening to audio on your product but cannot hear sound from all of the speakers, try the following:

Be sure the system is set up properly and all connections are secure.

A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Check the bass and treble settings on your system and the EQ on connected devices (if applicable).

If the bass and treble controls are not set properly (i.e. too high or too low), it can affect how audio sources are heard through the speaker array and the bass module. Try setting the bass and treble controls to the middle / neutral position, then try again. If the audio device connected to your system also has EQ controls, try adjusting those as well.

Check the condition of the L1 connectors, and the L1 connection in the power stand.

If any of the connections are bent or damaged, your product may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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