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Unable to select or control Bose product as an AirPlay speaker
If your Bose product does not show up in the AirPlay menu, the AirPlay device says your product is unavailable, or the device cannot control AirPlay functions on your product, try the following:
On the source device, toggle Wi-Fi off and back on.
The device you are using to initiate audio might be having trouble communicating on the network. Turn its Wi-Fi setting off and then on again to reestablish a network connection.
Check for and install any available product updates.
For more info, see Checking the software or firmware version and Updating the software or firmware of your product.
Reboot your router.
Routers may need to be reset from time to time—much like rebooting a computer. Disconnect power from the router for 30 seconds, then wait for it to start up and connect. (Note: Any device connected to the Internet will be interrupted during the reset.)
Try making the recommended settings adjustments in the settings menu of the router.
For more information, see Recommended router settings for use with Bose Wi-Fi products.
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