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Resetting your product
A reset can reboot your product or it can clear all product settings and return your product to its original out-of-box state. Find out which option is available to reset your product.
Reboot your headset.
This update will not erase your product settings.
- If the USB charging cable or audio cable is connected to your headphones, disconnect it
- Connect a USB charging cable and charger to a power outlet. You can also connect the USB cable to a USB port on a computer that is powered on
Note: Do not connect your headphones to the USB cable yet - On your headphones, press and hold the Power/Bluetooth® button
- While continuing to hold the button, connect the USB cable to the right earcup. The Power light on your headphones will quickly blink twice
- Once connected, wait two seconds and then release the Power/Bluetooth.
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