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Bose QuietComfort® Earbuds

Sold from 2020 - present

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Resetting your product

A reset can reboot your product or it can clear all product settings and return your product to its original out-of-box state. Find out which option is available to reset your product.

Reset your product.

This reset will clear your product memory of previously-connected Bluetooth® devices. It does not restore the factory settings of your product.
  1. Connect the charging case to power
  2. Place the earbuds in the charging case
  3. Close the charging case lid for 5 seconds, then open the lid
  4. In the charging case, press and hold the Bluetooth button for 30 seconds and then release it: The earbud LEDs will blink, glow solid white, and then blink blue
  5. On the device that was previously connected to your product, go to the device Bluetooth settings and Remove or Forget your Bose product from the device Bluetooth memory
  6. Reconnect your product to the device. For more info, see Connecting a Bluetooth® device
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