NOT YOUR PRODUCT?
Enter a search term in the field above.
Nothing found. Please enter a valid search (i.e., connection help, no audio from headphones, etc.).
Back to article
Unable to authorize your Bose product in a partner's app
If you've successfully signed in and clicked "authorize" to enable a Partner Connection for your products, but are then given an error, something went wrong during the attempted account linking with the Partner Connection developer's services. If you're seeing an error screen saying that maximum number of users has been reached, please contact the developer of the Partner Connection.
Make sure you have an active Internet connection.
Be sure your device is not in airplane mode and a connection to the Internet (Wi-Fi or cell network) is available.
Try one or two more times.
Waiting a few minutes between attempts can help if there is a minor service disruption during the process.
Was this article helpful?
Thank you for your feedback!