NOT YOUR PRODUCT?
Enter a search term in the field above.
Nothing found. Please enter a valid search (i.e., connection help, no audio from headphones, etc.).
Back to article
No picture from a connected video device
If a video device (i.e. cable box, Blu-ray player, game system, etc.) that is connected to your system does not display an image on your TV, try the following:
See if the issue is with connected devices or the built-in video player.
Try playing a DVD on the disc player built-in to the system console. If the issue persists, see No video from the built-in DVD player.
Confirm the TV is on and the proper input is selected.
Some TVs have a feature where input selections can be turned off or hidden from the on-screen menu. For help changing TV inputs and enabling TV inputs, refer to the TV owner's guide.
The system will not pass a signal through in DVD mode.
Be sure the desired source is selected
Check that that the correct audio input source is selected.
If multiple audio sources are available or connected, be sure the correct source is selected. For example, if the audio device you want to hear is connected to the auxiliary input, be sure that input selected.
Which device is being used?
DVD or Blu-ray player
VCR or DVD recorder
Other connected video device
Was this article helpful?
Thank you for your feedback!