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SoundTouch 30 wireless speaker

Sold from 2014 - 2020

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Accessing the System Information Screen

The System Information screen provides information about your system, like serial number, software version, remote control information and more. This information can be useful when registering or getting support on your product.

To access the system information, follow these steps:

  1. On the system, press the power button to turn the system on
  2. Press and hold 5 and Volume - for approximately 5 seconds. "Hold for system information" will appear on the display and a countdown from 5 will begin

    SoundTouch top control panel

  3. Once the countdown ends, the first menu item of the system information screen will appear
  4. Press Volume - to display the next item of system information, or Volume + to display the previous item. If the volume buttons are not operating in this manner, the system software is not up to date; see Updating the software or firmware of your product
     
    1 MAC Address Information
    1.1 Wi-Fi MAC Address 1*
    1.2 Wi-Fi MAC Address 2
    2 Network Information
    2.1 Connected?**
    2.2 Connection Type
    2.3 IP Address
    2.4 Network SSID
    2.5 RSSI (Values: Poor, Fair, Good, Great)
    3 System Information
    3.1 Component ID
    3.2 Serial Number
    3.3 Component ID
    3.4 Serial Number
    3.5 Version
    4 SoundTouch Information
    4.1 Serial Number
    4.2 Version
    5 SoundTouch Controller Information
    5.1 Connected?
    5.2 Serial Number

  5. To exit the system information screen, press the power button
*If "AirPlay MAC Address" or "Ethernet MAC Address" appears, the system software is not up to date. See Updating the software or firmware of your product
**If 2.1 appears as "Connection Type", the system software is not up to date. See Updating the software or firmware of your product.

To obtain system information via the SoundTouch app, follow these steps:

  1. In the SoundTouch app, choose the menu icon in the upper left

    Menu button in upper-left

  2. Choose "Settings" -> About"

    SoundTouch app menu  SoundTouch app settings menu

  3. Select the desired system to view that system's details

    SoundTouch app About menu  SoundTouch app Speaker Details
     
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