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Bose SoundControl™ Hearing Aids

Sold from 2021 - 2022

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No power

If your product is connected to power but does not appear to be receiving power, try the following:

Replace the batteries.

Your product uses two 312 batteries: one for each hearing aid. These last about four days when used for about 14 hours a day. Remove the batteries from you product, then insert new batteries. Insert the new batteries with the sticker side (smooth side with a + marking) facing up.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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