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Lifestyle® SoundTouch® 135 entertainment system

Sold from 2015 - 2016

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Difficulty connecting the bass module

If you are unable to pair the wireless bass module to your system, try the following:

Be sure the system is able to turn on.

Try turning on the system using the remote control or the control panel. If neither method turns the system on, see Product will not turn on.

Check for and install any available product updates.

Manually pair the the bass module with your system.

For more info, see Connecting the bass module.

Try resetting the bass module by disconnecting power for 30 seconds.

Disconnect the power cord from the back of the bass module or from the power outlet. Wait 30 seconds, then reconnect power and try again.

Move wireless devices further away from the soundbar and bass module.

To prevent wireless signals from over-powering devices next to it, be sure to keep other wireless devices at least two feet away from the soundbar and the bass module.

Reset your system

A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more info, see Resetting your product.

If wireless interference cannot be avoided, use a wired connection for the bass module.

In some setups, you might not be able to reposition the bass module, Wi-Fi devices or other sources of interference to avoid wireless interference. In these situations, connect a male SMB to F-type coax cable from the soundbar to the bass module. A 13 foot (4 m) cable is available to order through Bose.

Disable any "channel bonding" or "40MHz mode" on the wireless router.

The "channel bonding" mode available on 802.11n wireless routers allows for the use of more bandwidth than Bose system is able to filter out. Turning off this mode or selecting the 20Mhz mode will allow the system to work around the Wi-Fi channel in use by the router.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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