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If the sound coming from your system does not accompany the video on your TV, try the following:
Sound does not match the input source
If the sound coming from your system does not accompany the video on your TV, try the following:
Check that the optical input is assigned correctly.
When connecting a device to your system via an optical cable, the optical input setting in the system menu needs to be assigned to a button on your remote (e.g. CBL/SAT or AUX). For more info, see Assigning the optical digital audio input.
Reset your media center
A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more information, see Resetting your product.
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