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Find your serial number

Each Bose product has a unique serial number or 4-digit code located on the product or original packaging. Most serial numbers can be found on the back or bottom of the product, and typically near a barcode. Most serial numbers are 17-digits long (or 4-digits long for some headphones) and can include letters and numbers.

Here's an example of what a serial number on a product can look like:

Serial number bar code

If you don’t have your serial number, select your product and we’ll help you find it.

Start a new service request

Insert your unique serial number or 4-digit code to start a new service request.

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Enter a serial number or 4-digit headphone code
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We're sorry, but we can't seem to identify your product at this time. Please Contact Us for further assistance. For help with Aviation Headsets, please call 1-800-233-4416