No matter how you reach us, having your product serial number will help us to serve you best.
Serial numbers are 17-digits long and can include letters and numbers. The serial number can be found in the Bose Hear app.
Go to Menu ☰ > SETTINGS > Product Info and view the Serial Number.
Our product support site offers the tools and information you need to ensure the lasting value of your Bose products.
Text the word BOSE to be assisted by a Hear Product Expert.*
* Carrier data and messaging rates apply
Monday – Friday
9 AM – 9 PM ET
9 AM – 7 PM ET