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Bose SMS Terms of Use

Last updated: May 25, 2022

PLEASE NOTE: IF YOU ARE A UNITED STATES RESIDENT, THESE TERMS ARE SUBJECT TO THE MANDATORY ARBITRATION AND A CLASS ACTION WAIVER DESCRIBED IN SECTION 12 OF THE TERMS OF USE. THIS REQUIRES YOU TO SUBMIT CLAIMS TO BINDING INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT AS DESCRIBED IN SECTION 12.8 OF THE TERMS OF USE.

By enrolling or otherwise agreeing to receive text messages from or on behalf of Bose or by otherwise providing your phone number to Bose, you agree to these SMS Terms (the “SMS Terms”), as well as Bose’s Terms of Use and Privacy Policy which are incorporated herein by reference and can be viewed at the links provided here. The SMS Terms govern the provision and delivery of text messages by Bose (collectively “Bose,” “we,” “us,” or “our”) and our text message service providers.


Opt in

By opting into any Bose text messaging program, you expressly consent to receive transactional, operational, informational, and recurring marketing text messages that may be sent using an automatic telephone dialing system, by or on behalf of Bose, at the cell phone number you provide us. The number of text messages that you receive will vary depending on which Bose text messaging programs you sign up for. Consent to receive texts is not a condition of purchasing any goods or services. We may not be able to deliver messages to all mobile carriers. Bose and all mobile carriers are not liable for delayed or undelivered messages.


Opt out

To stop receiving text messages from us, you agree to reply either “STOP”, “END”, “CANCEL”, or “UNSUBSCRIBE” to the number sending the message. After such, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive text messages for a short period while we process your request. If you opt out of one Bose text messaging program, you will remain opted into other Bose text messaging programs (if applicable) unless you opt out of those programs separately. If you need further assistance, text “HELP” to the number sending the message, or contact Bose customer service at (800) 379-2073. After opting out of receiving text messages, you can re-enroll in any Bose text messaging program by following the instructions for that program.


Charges

Bose does not charge for text messaging programs, but message and data rates may apply both for any messages sent to you from or on behalf of Bose, as well as messages you send to us. If you have any questions about your text plan or data plan, contact your wireless provider.


Eligibility and change in phone number

By providing your cell phone number to Bose, you warrant that you are 18 years of age or older. You further warrant that you are the current subscriber for that number or that you are authorized to receive texts to that phone number. If you change, forfeit, or deactivate the phone number you have provided to Bose, you agree to notify Bose immediately.


Changes to the SMS Terms

These SMS Terms may be updated by Bose at any time without prior notice. By continuing to be enrolled in any Bose text messaging program, you agree to any changes.


Questions

For questions about these SMS Terms or Bose’s text messaging programs, please contact Bose customer service at (800) 379-2073.