Bose QuietComfort Ultra Earbuds - Refurbished
A Certified Refurbished product is one that’s been returned to Bose, for any reason. It’s then thoroughly inspected, tested, and serviced to meet strict Bose sound quality standards — the same as a new product. Appearance is closely examined; products occasionally have minor, nearly imperceptible blemishes. All Refurbished products have the same warranty as new products, and are available only from Bose. Quantities are limited.
Product details
- 2 Bose QuietComfort Ultra Earbuds
- Bose Fit Kit:
- 3 pairs of eartips (S, M, L)
- 3 pairs of stability bands (1, 2, 3)
- Charging case
- 12” USB-C® (A to C) cable
- Safety sheet
Headphone Fit | In Ear |
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Microphones | Built-in Microphone |
Noise Control Type | Adjustable Noise Cancelling |
Audio cable included | No |
Water Resistant | IPX4 |
Case | Charging |
Bud Single | 1.23" H x 0.79" W x 0.96" D (0.017 lb) |
Case | 2.61" H x 2.34" W x 1.05" D (0.132 lb) |
Product Material | Plastic (PC-ABS), Silicone, Metal |
Product Case Material | Plastic (Hard) |
Battery Charge Time | 2 hours |
Charging Interface(s) | USB C PORT |
Wireless Connectivity | A2DP Bluetooth Audio Streaming, HFP Bluetooth |
Bluetooth Version | 5.3 |
Bluetooth Range | 30' |
Bose App | Bose App |
The controls on the left and right earbud surfaces are the same, and they include:
• Swipe up or down for volume control
• Tap once to play or pause content
• Tap twice in quick succession to skip forward
• Tap three times in quick succession to skip back
• Press and hold the earbud surface to access a Shortcut. The default Shortcut function on both buds is to toggle back and forth between Quiet Mode (full noise cancelling) and Aware Mode (hear outside sound). You can add additional noise cancelling modes at sound levels between Quiet and Aware using the Bose App. The Shortcut on one or both earbuds can also be customized in the Bose App to access a mobile device’s built-in voice assistant
• Tap once to accept an incoming call
• Tap twice in quick succession to end a call, or decline an incoming call
There are two lights: an Earbud status light inside the case between the earbuds, and a Charging Case status light on the outside of the case. Earbud status light (inner):
• Slowly blinks blue – Ready to connect
• Solid blue (5 seconds) – Connected
• Blinks white 2 times – Device list cleared
• Solid white (5 seconds) – Earbuds are fully charged
• Solid amber (5 seconds) – Earbuds are charging
• Blinks white 2 times – Reboot complete
• Blinks white 3 times, repeated – Updating earbud software
• Blinks amber and white – Error, contact Bose customer service
Charging Case status light (outer):
• Solid white – Case is fully charged (100%) and plugged in
• Solid white (5 seconds) – Case is charged (34% to 99%)
• Solid amber (5 seconds) – Case has low charge, less than one full earbud charge remaining (10% to 33%)
• Blinks amber 2 times – Case needs to charge (Less than 10%)
• Solid amber – Case is charging
• Blinks white 3 times, repeated – Updating case software
• Blinks amber and white – Error, contact Bose customer service
Yes. The Ultra Earbuds have the Bluetooth multipoint feature allowing them to connect to two source devices at the same time. This is a recent update as of July 2024, so be sure to set up your earbuds with the Bose app to receive software updates.
Snapdragon Sound refers to an audio and software processing infrastructure developed by Qualcomm, focusing on robust and low latency Bluetooth connectivity and leveraging the aptX Adaptive codec. AptX Adaptive will “adapt” the audio quality seamlessly and continuously based on the strength back to the source’s device to maintain a good wireless connection and avoid audio dropouts. This means that for a great wireless connection, you can get the highest possible audio quality up to and including “lossless” audio. The normal sampling rate applicable in your Bose QuietComfort Ultra Earbuds is 44.1 kHz and will adapt up to 48.1 kHz when “high resolution” listening. The codec also has a low latency mode, aka “Gaming Mode.” Just as with audio quality, the codec will “adapt” to achieve the best (lowest) latency possible given the current wireless conditions.
Snapdragon Sound is applicable only to Android users with Snapdragon Sound Certified devices.
Owner's guide
Sound just got real
These spatial audio earbuds with Bose Immersive Audio push the boundary of what it means to listen. So you get music that sounds realer than ever before.
Welcome to the acoustic sweet spot
What you’re hearing is placed just in front of you, so it seems like you aren’t listening with earbuds at all.
Mind-bending natural sound
It’s a groundbreaking experience with sound so real you’ll almost try to reach out and touch it.
World-class noise cancellation
Get real quiet when you want it and awareness when you need it. Or blend the two to your liking with these noise cancelling earbuds.
The sound and silence are all you
CustomTune technology auto-adjusts the noise cancellation and sound performance to your ears’ liking. So everything hits just as it should.
TAILORED SOUND IN THREE STEPS:
- They analyze the unique shape of your ears
They adapt to any distortion
They personalize to always give you the best sound quality
These earbuds feel sooooooo good to wear
Sooo comfy
Umbrella-shaped eartips are super soft yet still seal off outside noise.
Sooo stable
Stability bands hug your ears’ contours for a snug fit. Choose between 9 potential combos for the best fit.
Go ahead, listen longer.
The earbuds have up to 6 hours of battery life with a single charge.¹
The case holds an extra 3 charges, for up to 24 hours of total listening time.²
Get up to 2 hours of listening time with a quick 20 min charge.³
The clearest phone calls
No more “huh?” when you try to say “hello.” Use one bud or two for the clearest, most-natural sounding phone calls.
Touch controls
Play/pause music, crank the volume, cycle modes, and switch tracks with a simple tap or swipe right on the earbuds.
Bose App
Personalize almost everything to your liking in the app with Adjustable EQ, custom modes, and a shortcut you access right on the earbud.
Features
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Spatial audio earbudsWhat you hear is placed just in front of you, so it’s like you’re listening without wearing earbuds.
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World-class noise cancellationQuiet Mode engages full noise cancellation so you can focus. Aware Mode feels as if you aren’t wearing headphones at all.
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Everything tailored to youCustomTune tech analyzes your ears, adapts to the shape, and auto-adjusts to personalize the sound and noise cancellation.
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Comfort and stability for any earNine possible combinations of eartip and stability bands (now even easier to swap out) ensure the most comfy and stable fit for your ears.
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Go ahead, listen longerThe earbuds play for up to 6 hours (up to 4 hours with Immersive Audio)¹ and the case holds up to 3 additional full charges.²
The ultimate earbud experience
Dive into multi-sensory experiences with audio and visual demos, stories, and more.
Why buy from Bose.com
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90-day return policy
Try it for 90 days to make sure it’s right for you.
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Holiday price match promise
Shop with extra confidence this holiday season, knowing we’ll match a lower price through January 10, 2025.
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Complimentary shipping & returns
On all in-stock orders.
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My Bose perks
My Bose members get access to exclusive experiences, offers, and more.
¹Testing conducted by Bose in June 2023 using production-representative Bose QuietComfort Ultra Earbuds and a variety of music tracks using A2DP Bluetooth audio streaming at RSSI signal strength of 75 dB. Volume set to playback loudness of 75dB, 3-band EQ set, to zero in Quiet Mode (full noise cancellation). With Immersive Audio off, playback time was up to 6 hours before battery depletion. With Immersive Audio on, playback time was up to 4 hours before battery depletion. Battery life varies based on settings and usage.
²Testing conducted by Bose in July 2023 by inserting production-representative Bose QuietComfort Ultra Earbuds with battery depleted (to the point of no audio playback) into a fully charged Bose QuietComfort Ultra Earbuds charging case and charging earbuds to 100%, then resuming audio playback until battery depletion. Testing resulted in three (3) complete charging cycles by the case before a full charge was no longer possible.
³Testing conducted by Bose in July 2023 using production-representative Bose QuietComfort Ultra Earbuds and Bose QuietComfort Ultra Earbuds charging case. Quick charge testing consisted of inserting earbuds with battery depleted (to the point of no audio playback) into a fully charged case and charging earbuds for 20 minutes, then resuming Bluetooth A2DP audio playback with volume set to loudness of 75 dB, 3-band EQ set to zero, in Quiet Mode (full noise cancellation) with Immersive Audio switched off, resulting in up to 2 hours of playback time before battery depletion.
Time to achieve fully charged earbuds was determined by inserting earbuds with battery depleted (to the point of no audio playback) into a fully charged case and charging earbuds to 100% battery charge.