Have questions? Call us at 800-378-8053.
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What payment methods can I use?
We offer a wide array of payment methods to complete your purchase on Bose.com:
Major credit cards
We accept major credit cards, including Visa, MasterCard, American Express and Discover Network, on Bose.com.
We accept debit cards with the Visa, MasterCard or Discover logo on Bose.com.
PayPal is a very safe and easy way to pay. You can use your credit card or bank account without exposing your account numbers. You can link your credit card or bank account to your PayPal account so you don't have to enter your card number or address everywhere you shop. Just log in to PayPal and quickly check out in a few clicks.
PayPal Credit is the quick, easy and secure way to shop online without using your credit card.
Bose preferred credit card
You can use the Bose preferred credit card in Bose stores only at this time.
Bose gift cards and Sound Rewards cards
You can redeem our gift cards and Sound Rewards cards in Bose stores only at this time.
What financing options are available?
PayPal Credit offers deferred payments and financing options for select products.
When will I receive my order?
We offer 2 methods of shipping, standard and express. Please note that the number of days quoted for standard and express shipping refers to transit time only. Additional time (typically one business day) is required for processing in-stock orders. Refer to the chart for estimated delivery times. You can use your order number to track the status of your shipment. Order information generally becomes available 24 hours after you place your order.
How much will shipping cost?
Shipping charges are based on the shipping method you choose (either standard or express) and the size of your product order. When you make a purchase on Bose.com, the shipping charge is estimated in your basket, and will appear on the Payment Options page of the checkout process.
What is the Bose return policy?
Satisfaction is guaranteed on all Bose® consumer products. We want you to be thrilled, so if you're not satisfied with your purchase for any reason, simply return it within the 30-day trial period for a full refund of the purchase price (45 days for L1® systems).
If you've purchased a VideoWave system and wish to return it, just call us at 800-378-8053. We'll arrange for an authorized Bose Service Provider to pick up the VideoWave system and all corresponding accessories.
Please note: Orders of QC35 customized headphones are created just for you and the Bose 30-day risk-free trial does not apply. You may return this product within 30 days of purchase subject to a 25% restocking fee. Products customized by Bose are fully backed by our standard limited warranty. Please note that any products customized by any third party voids the Bose limited warranty.
How is my information on Bose.com protected?
We use a variety of measures to protect the online security of your personal information. Learn more about our security measures by visiting Online Security.