SoundTrue® Ultra in-ear headphones – Apple® devices

Headband
We cover headbands that break or won't adjust.

Ear cushions
Ear cushions come loose? You're covered.

Power supply
You're covered if your device stops powering on.

Charging port
We cover issues with your device's charging port.

Speakers
We cover speaker issues and other audio malfunctions.

Buttons
A broken button can make your device unusable. We’ve got you covered.

Drops (accident protection)
We cover the big damages that can come from the smallest falls.

Spills (accident protection)
One splash, spill, or full immersion — you’re covered.

BoseCare Protection Plan
Under the BoseCare Protection Plan, mechanical and electrical failures are covered by the Bose warranty for the first year¹. BoseCare covers them during years two and three.

BoseCare Accident Protection Plan
The BoseCare Accident Protection Plan is available at an additional cost. Drops and spills — splash, spill, or full immersion — are covered by BoseCare for three years from the date of purchase.

¹ Bose products come with a 1-year warranty from the date of purchase. If you have an issue during this time that is covered by the warranty, you will be referred to Bose for service.