Refurbished electronics: 6 reasons to make the purchase

So you’ve decided to invest in a high-quality pair of earphones and are looking to get the most bang for your buck, especially since they can run into the hundreds of dollars. To combat the high price point, you might consider turning to refurbished products, which combine that high-quality sound with a lower price point.

For instance, refurbished Bose QuietComfort Earbuds II deliver the same top-tier quality at $100 less. But before making the investment, let's clarify what refurbished actually means, ensuring you make a choice that suits your needs, be it for Bluetooth® speakers, headphones, or a soundbar.

A refurbished product is an item that has previously been purchased and returned for a variety of reasons. These items undergo a meticulous process of examination, potential repairs, extensive cleaning, and repackaging to restore them to like-new condition.

At Bose, our teams inspect, test, and service each returned item to ensure it meets Bose’s standards for product and sound quality.

Are refurbished electronics worth it? Here are six key reasons why you might decide to buy a Bose Certified Refurbished product instead of a new product.

Bose Certified Refurbished products come in new packaging with all applicable accessories, charging cables, and software, but at a lower prince. You’ll save anywhere between $20 to $100, averaging about $50. Plus, all refurbished products come with free shipping, providing additional savings.

Because each Bose Certified Refurbished product is rigorously tested for function and sound quality, it will deliver the same premium levels of performance and crisp, clear sound as a new product. They are also meticulously cleaned, both internally and externally, and our teams make any necessary repairs using authentic Bose replacement parts.

When you purchase a refurbished Bose product directly, you receive all the accessories that would come with a new product. This comprehensive package is not always guaranteed when buying refurbished items from third-party sellers.

For example, all refurbished Bose QuietComfort Earbuds II come with the earbuds themselves, a charging case, USB cable, silicone eartips in three sizes (small, medium, and large), up-to-date software, and a Quick start guide

All refurbished products come with a 1-year warranty, just like any new product would. This sets Bose apart from typical third-party pre-owned items, which often come without any warranty.

With every Bose Certified Refurbished product, you gain access to a Bose Product Expert. Whether you need help with setup, troubleshooting, or connecting to Bose apps, you receive the same level of support as you would with a brand-new product.

Opting for a refurbished product is an environmentally conscious choice. It reduces the need for sourcing and shipping components, materials, and packaging, significantly lowering the carbon footprint associated with device production. In fact, half of the carbon emissions in the digital sector come during product production.

Investing in a refurbished product might feel like a bold move, especially if it's your first time. It’s crucial to understand that a refurbished product isn't the same as a second-hand one. It arrives with all the advantages and guarantees of a new product. The only notable difference? You'll likely find some extra money in your pocket, making it a smart financial choice.

Product availability may vary by country.

What does “refurbished” mean at Bose?

A refurbished Bose product is a previously purchased item that’s been returned for various reasons, then carefully inspected, tested, cleaned, and restored to like-new condition by Bose teams to meet quality standards. 

Are refurbished Bose products as good as new?

Yes. Every refurbished product goes through rigorous functional and sound quality testing and is cleaned inside and out. If repairs are needed, authentic Bose parts are used. This ensures performance and audio quality comparable to brand-new products.

Do refurbished products include all accessories?

Yes. When you buy a Bose Certified Refurbished product directly from Bose, it comes in new packaging with all applicable accessories, cables, and up-to-date software just like a new product. 

Is there a warranty?

Yes. Refurbished products purchased directly from Bose come with a 1-year warranty, the same basic warranty provided for new Bose products. 

Can I get support for refurbished products?

Yes. You’ll have access to the same Bose Product Experts for help with setup, troubleshooting, connecting to apps, and more. 

Are refurbished products environmentally friendly?

Yes. Choosing refurbished helps reduce waste and lowers the carbon footprint associated with producing and shipping new components and packaging. 

Is buying refurbished a smart decision?

For many customers, yes. A refurbished product offers premium Bose performance, complete accessories, warranty coverage, and professional support often at a noticeably lower price than new, while being a more sustainable choice. 

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